must be taken up with the costs of care shows not get along with the client.
Costs are high when a customer perceives the failure to offer to sell. Let us examine how costs are paid:
• economic: it goes from losing money to additional investment by having to go to another facility, in addition to valuable time lost.
• social: bad image to the work, family, friends, etc.
• Emotional customer inconvenience, frustration and physical exhaustion.
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